Within your Internet Explorer browser window:
1. Select Tools from your browser menu.
2. Select Internet Options
3. Select the Privacy tab
4. Select the Advanced button
5. Check the boxes that say "Override automatic cookie handling" and "Always allow session cookies"
6. Click OK

If you have further questions, please call our tech support line at 1-866-733-3444 between the hours of 7:00 am and 10:00 pm.